Cape Cure Co. Ltd
Effective date: 26 March 2026
Last updated: 26 March 2026
Welcome to Cape Cure Co. Ltd. These Terms & Conditions apply to orders placed through our website. By using our website and placing an order, you agree to these terms. Since people insist on buying food from the internet at speed, here are the rules in plain English.
Cape Cure Co. Ltd
Company number: 17068059
Email: order@capecure.co.uk
Website: www.capecure.co.uk
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
If you need help with an order, delivery, refund, or product query, please contact us using the details above.
These Terms & Conditions apply to all orders placed through our website.
They do not affect any legal rights you have under UK consumer law.
We sell dried cured meat products and related food items.
Because our products are handmade food products:
We may update recipes, ingredients, packaging, or product descriptions where necessary for quality, supply, safety, or legal reasons.
Ingredient and allergen information is provided on our website and with our products where required.
Please read this information carefully before ordering or consuming any product.
Although we take care in the preparation and handling of our products, they are produced in a food environment. Unless expressly stated otherwise, we cannot guarantee that any product is completely free from traces of specific allergens.
If you have a severe allergy, intolerance, or dietary concern, please contact us before placing an order.
When you place an order, you are making an offer to purchase goods from us.
After placing an order, you should receive an order confirmation email. This confirmation does not mean your order has been accepted.
Your order is accepted only when we dispatch the goods.
We reserve the right to refuse or cancel any order before dispatch, including where:
If we cancel an order after payment has been taken, we will refund the amount paid.
All prices are shown in Pounds Sterling (£).
Any applicable delivery charges will be shown at checkout before you complete your order.
Payment must be made in full before dispatch.
We take reasonable care to ensure prices are correct. If a clear pricing error occurs, we reserve the right to cancel the order and refund any payment made.
All products are subject to availability.
If an item becomes unavailable after you place an order, we may:
We aim to dispatch and deliver orders within 48 hours of order confirmation, although delivery times are estimates only and may occasionally be affected by courier delays, weekends, bank holidays, supply issues, or circumstances outside our reasonable control.
We deliver to the address provided at checkout. Please make sure your delivery details are accurate.
We are not responsible for failed or delayed delivery caused by incorrect or incomplete address details provided by you.
Risk in the goods passes to you once the goods are delivered to your address or otherwise come into your possession.
Ownership of the goods passes to you once payment has been received in full.
If your order is delayed, damaged, lost, or arrives in poor condition, please contact us as soon as possible.
Our products are food items and must be stored in line with the storage instructions shown on the product listing, packaging, and accompanying product information.
Storage guidance:
Store in a cool, dry place away from direct sunlight. Once opened, keep refrigerated and consume within 3 days.
Once delivered, it is your responsibility to store products correctly and consume them within the advised period.
We are not responsible for deterioration caused by incorrect storage, delayed opening, exposure to heat or moisture, or mishandling after delivery.
Because many of our products are perishable food items, orders may not be cancellable after dispatch.
We do not accept returns or cancellations for perishable food goods simply because you have changed your mind, unless applicable law says otherwise.
If you wish to cancel an order before dispatch, please contact us immediately. If the order has not yet been processed or dispatched, we may be able to cancel it and issue a refund.
Due to the nature of our products, we do not accept returns of food items unless they are:
If there is a problem with your order, please contact us at order@capecure.co.uk with:
Where appropriate, we may offer a refund, replacement, or other suitable remedy.
Any refund will be made to the original payment method unless otherwise agreed.
Please inspect your order as soon as it arrives.
If you receive goods that are faulty, damaged, unsafe, or incorrect, contact us as soon as possible so we can investigate and resolve the issue.
We may ask for photographs, batch details, or additional information.
Nothing in these Terms limits your legal rights in relation to goods that are not of satisfactory quality, not fit for purpose, or not as described.
From time to time, we may offer discounts, promotions, or discount codes.
Unless stated otherwise:
If a discount or promotion is used incorrectly or in breach of its terms, we may cancel the order.
Our products are intended for personal use unless otherwise agreed in writing.
You must not resell our products without our prior written permission.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
We do not exclude liability for:
Subject to that, we are not liable for:
Our products are supplied for private, domestic use only. We are not liable for business losses.
We are not responsible for delays or failure to perform our obligations where this is caused by events beyond our reasonable control, including:
Where possible, we will try to keep you informed and minimise disruption.
All content on our website, including branding, logos, product names, text, photographs, and graphics, belongs to Cape Cure Co. Ltd or is used with permission.
You may not copy, reproduce, distribute, or use any website content for commercial purposes without our prior written consent.
Any personal information we collect is handled in accordance with our Privacy Policy.
Please read our Privacy Policy for full details on how we use and protect your data.
If you are unhappy with any product or service, please contact us at order@capecure.co.uk and we will do our best to resolve the issue fairly and promptly.
We may update these Terms & Conditions from time to time.
The version in force at the time you place your order will apply to that order.
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer, you may also have the right to bring proceedings in the part of the UK where you live.
Cape Cure Co. Ltd Terms & Conditions
These Terms & Conditions apply to all orders placed through our website. Please read them carefully before purchasing from us. They explain how we handle orders, delivery, refunds, cancellations, allergens, storage, and other important information relating to your purchase.
